SHIPPING & RETURNS

Thank you for shopping at Rimette! We are dedicated to delivering your items to you as quickly and safely as possible.

1. Order Processing Time

All orders are processed within [2 to 4] business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
During high-volume seasons or product launches, processing times may take slightly longer. We appreciate your patience!

2. Domestic & International Shipping Rates

Domestic Shipping (Turkey / Tunisia): We offer standard shipping via PTT . Shipping fees are calculated at checkout
International Shipping: Shipping charges for your order will be calculated and displayed at checkout.

3. Estimated Delivery Times

Domestic Orders: [3 to 7] business days.
International Orders: [10 to 15] business days, depending on the destination.

4. Customs, Duties, and Taxes

Rimette is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

5. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

6. Damages & Lost Packages

If you receive your order damaged, or if it is lost in transit, please contact us immediately at rimettestore@gmail.com. Please save all packaging materials and damaged goods before filing a claim, and include photos so we can help you resolve it quickly.

Questions? If you have any questions about your order's shipping, feel free to reach out to us at rimettestore@gmail.com.